How it works
Features
AI document checkerInvoices from XeroCustomer document portalSecure upload portalSmall business portalOnboarding portalDocument collectionOnline customer forms
About
About PORTALDGuidesContact
Pricing
Business loginStart free trial

Stop chasing customers for paperwork

A client portal in your branding for forms, files and signatures. Customers get one clear checklist, you see what's missing, and you get back to paid work.

Start free trialSee how it works

14 days free, no card to start. £25 + VAT a month only if you add a card and carry on.

You send a checklist
A business owner and customer using a PORTALD checklist to collect a bank statement, photo ID and proof of address.

Customers upload their documents. You see what's arrived.

  • Built and run in the UK
  • Help from a real person
  • Registered UK company 12408554

AI checks spot the wrong document early

Turn on an AI check for any request and each upload gets a quick first look. If a document is out of date or missing something, your customer is told why and can send a better copy straight away. You still make the final call.

Try it with the sample bank statement.

How AI document checks work
example.portald.co.uk
Powered by PORTALD

Getting started

Just a few things before we start.

4 of 4 sent

Bank statement

Sent – we’re checking it

Quick check: This statement looks a few months old – could you send one from the last 3 months?

Photo ID

Sent – we’re checking it

Your details

Received

Job terms

Received

Getting started

Just a few things before we start.

3 of 4 sent

Bank statement

From the last 3 months

Needed

Photo ID

Sent – we’re checking it

Your details

Received

Job terms

Received

Alex has one thing left to send

Sample information and a simulated AI result. No file is uploaded.

A real person when you need a hand

Stuck on your first checklist or AI check? Email us, or book a short walkthrough.

Book a walkthrough

PORTALD support

Built and run in the UK

hello@portald.co.uk

PORTALD is a trading name of IT BOFFINS LTD. Registered UK company 12408554.

Easy to set up. No developer needed

Add your logo, write a checklist and invite one customer. Nothing changes on your website, and customers just use their phone browser.

  1. 1. Add your logo

    Your portal takes your logo and colours, at an address like yourname.portald.co.uk.

  2. 2. Write your checklist

    List the forms, files and contracts you usually ask customers for.

  3. 3. Send one link

    Customers sign in and work through it. You see what's arrived and what's still missing.

app.portald.co.uk
Home/Checklists/New checklist

Checklist

Build a new checklist

Draft the list from a sentence

Optional. Describe it in a sentence and AI drafts the items for you to check.

Annual gas safety visit: the current certificate, a photo of the boiler and whether there are carbon monoxide alarms.

Draft itemsAdded 3 items to your list below. Check each one before you save.
1

Name this checklist

Customers see this name and your instructions when they log in.

Checklist name

Annual gas safety visit

2

What do you need from your customer?

Add each thing you need.

DocumentAI check: Dated within 12 months

Current gas safety certificate

Upload

Photo

Photo of the boiler

Upload

Question

Are there any carbon monoxide alarms?

Yes / No / Not sure

Send to customersSave draft

Use Xero? Stop resending invoices

Connect Xero once and every customer sees their own invoices in your portal, paid ones included. They can download a copy whenever they like, without asking you.

See how it works with Xero

Built for businesses like yours

Trades

Plumbers, electricians and builders

Gas certs, site photos, quotes to accept.

AI check: “dated in the last 12 months”.

See it for plumbers
Creative

Designers, consultants and photographers

Clients fill in the brief before you start.

AI check: “does it name the project?”

See it for designers
Accounts

Accountants and bookkeepers

See who hasn’t sent their P60 yet.

AI check: “is this a P60 for the right tax year?”

See it for accountants
Legal

Solicitors and law firms

Sensitive paperwork stays behind a login.

AI check: “can you read every page?”

See it for solicitors

Free for 14 days. Then you decide

Start on Solo, with optional AI checks included. No card needed, and nothing to pay unless you subscribe. Two weeks is plenty to see whether less admin is worth £25 + VAT a month to you.

Solo

Free trial starts here

£0

today · 14 days free

Then £25 + VAT/month, only if you subscribe.

For sole traders and small teams with up to 100 customers.

  • Branded customer portal
  • Forms, files, checklists and signatures
  • AI document checks included in your trial
  • 500 MB storage
Start free trial

Practice

Your own web address

£75

+ VAT / month

For busier firms, with up to 1,000 customers at a time.

  • Everything in Solo
  • 5 GB of customer files
  • Your own web address
  • Priority support
Start Solo trial, upgrade later

Enterprise

Let’s talk

Bespoke capacity

For larger firms that need more customers or storage.

  • Fully branded customer portal
  • Customer and storage limits to suit you
  • Custom domain on an active paid plan
  • Help planning your onboarding
Talk to us

Enterprise, for more than 1,000 customers

Tell us what you need and we'll talk it through.

Talk to us

AI checks: up to 50 a day per customer, and 10 a day per document or form question. Anything over that is saved for you to check yourself.

Before you sign up

What is a client portal?+

A client portal is a private online space where customers send you paperwork and find what you’ve shared. PORTALD puts forms, files, signatures and updates under your branding, with a checklist that shows each customer what’s still needed.

What happens after the free trial?+

If it works for you, subscribe. Solo is £25 + VAT a month. You don’t need a card to start and nothing is charged unless you subscribe. If you don’t, customer access pauses after 14 days.

Are AI document checks included in the free trial?+

Yes. Optional checks are included: up to 50 a day per customer, and 10 a day per document or form question. Anything over that is saved for you to check yourself. The final decision is always yours.

What if I don’t carry on?+

Customer access pauses after 14 days, but you can still sign in and your setup is kept. Subscribe whenever you’re ready to reopen the portal.

How long does it take to set up?+

Your portal is live the moment you sign up. Add your logo, write one checklist and invite a customer. No developer, and no changes to your website.

Will my customers cope with a login?+

Yes. They open your invite, set a password and use their phone browser. There’s no app to install. Paper documents can be posted with a cover sheet, and you mark them received.

Does it chase my customers for me?+

Not automatically. You see what’s missing and how long it’s been waiting, so you can nudge the right customer. When you ask for another copy, the email includes your reason.

What can the AI check?+

Document type, dates, visible details and whether it’s readable. You choose which requests get a check. It can’t confirm a document is genuine, check an external register or verify identity.

Does the AI decide for me?+

No. It gives a first opinion with a short reason, which your customer sees too. It can be wrong. You look at the upload and decide whether to approve it or ask for another copy.

Can I use my own web address?+

Yes, on an active paid Practice or Enterprise plan. Use something like portal.yourfirm.co.uk. During the trial your portal lives at yourname.portald.co.uk, which stays available as a backup.

Are my customers’ documents safe?+

Customers only see their own portal. Files need a login and the right access, and there are no public file links. No online system is entirely risk-free, so our Trust page explains the safeguards.

Try it on one customer

Send one customer a checklist you'd normally email. Give it 14 days and see how much chasing it saves you. No card needed, and nothing to pay unless you subscribe.

Start free trial

14 days free, no card to start. £25 + VAT a month only if you add a card and carry on.

Rather have someone show you first?
Start free trial

14 days free·No card to start

Client portals for UK small businesses. Less chasing for forms, files and signatures, with optional AI checks and connected Xero invoices.

Built and run in the UK

PORTALD is a trading name of IT BOFFINS LTD, company number 12408554.

20 Tanners DriveBlakelands, Milton KeynesMK14 5BNVisits by appointment only

hello@portald.co.uk

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How it works
Features
AI document checkerInvoices from XeroCustomer document portalSecure upload portalSmall business portalOnboarding portalDocument collectionOnline customer forms
About
About PORTALDGuidesContact
Pricing

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Industries
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