Customer portal for builders
Builders' Portal
Building work changes quickly: materials, variation requests, site photos, stage payments and completion documents all need a trail. PORTALD helps small builders keep customer approvals, files and invoices out of scattered email threads.
Keep signed scopes, variation approvals and site photos with the customer record.
Give customers one place to see what has been agreed, sent and invoiced.
Reduce payment friction by making Xero invoice history easy to open.
Free for 14 days. Build a branded customer portal before you pay.
portal.demobuilder.com
PORTALD
Extension project
Approvals
5
Research-led pain points
What builders keep chasing.
UK construction payment reform has focused on late payment, invoice disputes and retentions because cash flow is a real pressure for small firms. For builders, a portal helps by making the customer trail clearer: what was agreed, what changed, what was delivered and what has been invoiced.
Pain point 01
Variations are easy to agree verbally
Small changes can become expensive disputes when the written approval is missing. PORTALD keeps variation sign-off and notes in the customer portal.
Pain point 02
Progress proof gets scattered
Photos, completion evidence, product choices and snagging notes often sit across phones and inboxes. PORTALD gives the customer a project record.
Pain point 03
Payment questions slow the office
Stage invoices, receipts and statements are common repeat requests. PORTALD lets customers view Xero invoice history themselves.
How PORTALD helps
How PORTALD helps builders.
Written change approval
Use signed agreements and forms to confirm variations before work proceeds.
Project document hub
Keep drawings, selections, warranties, completion documents and photos in one customer-facing portal.
Invoice clarity
Connect Xero so customers can see what is due, what is paid and what relates to each stage.
Workflow
From request to clean record.
PORTALD keeps the client-facing steps clear while your internal tools stay private.
Start with a signed scope
Invite the customer to accept the core agreement and share project details.
Add updates as the job moves
Upload progress photos, documents and variation requests as they happen.
Close with a clean handover
Leave completion evidence, warranties and final invoice history in one place.
Related features
Useful PORTALD pages for builders.
Try PORTALD free for 14 days.
Build a branded customer portal for your real customers and see whether it cuts the chasing before paying.
Can PORTALD handle project variations?
PORTALD can help you record customer-facing variation requests, approvals and signed agreements. It does not replace legal advice or construction contract management.
Can customers see progress photos?
Yes. Job photos and updates can be shared through the customer portal so clients have a clearer project record.