Customer portal for electricians
Electricians' Portal
Electrical customers often need proof of work, copies of certificates, photos from site and a clear record of remedials. PORTALD gives domestic and commercial customers one place to see what has been sent, signed, uploaded and invoiced.
Store EIC, EICR and minor works paperwork beside the customer record.
Collect photos, access notes and approvals before work starts.
Show invoice history and job updates without another call to the office.
Free for 14 days. Build a branded customer portal before you pay.
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PORTALD
Electrical job record
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Research-led pain points
What electricians keep chasing.
NICEIC explains that Electrical Installation Certificates and Minor Electrical Installation Works Certificates declare that the relevant installation work was safe when put into service. In practice, customers still lose certificates, ask for copies and need a clear route from quote to remedial work to invoice.
Pain point 01
Customers come back for certificate copies
EIC, EICR and minor works paperwork often gets buried in old emails. PORTALD keeps customer-facing documents visible in one branded place.
Pain point 02
Remedials need a clear trail
Photos, defect notes, quotes, approvals and completion evidence should stay together so the customer understands what was done and why.
Pain point 03
Commercial jobs involve more contacts
Facilities teams, tenants, landlords and accounts contacts may all need different parts of the job record. A portal reduces forwarded attachments.
How PORTALD helps
How PORTALD helps electricians.
Certificate library
Put certificates and reports where customers can find them after the job without phoning your team.
Pre-job collection
Use forms to collect site details, consumer unit photos, access notes and purchase-order details.
Approval and invoice trail
Keep quote acceptance, signed terms and Xero invoices tied to the same customer record.
Workflow
From request to clean record.
PORTALD keeps the client-facing steps clear while your internal tools stay private.
Collect the site context
Ask for photos, access notes and contact details through an online form.
Share certificates and evidence
File reports, certificates and remedial photos in the customer's portal.
Keep payment visible
Let customers view invoices and statements from Xero without chasing accounts.
Related features
Useful PORTALD pages for electricians.
Try PORTALD free for 14 days.
Build a branded customer portal for your real customers and see whether it cuts the chasing before paying.
Does PORTALD issue electrical certificates?
No. PORTALD is the customer portal for storing and sharing customer-facing documents; certificate creation remains with your specialist electrical workflow.
Can customers see certificates and invoices together?
Yes. PORTALD can show documents, updates and Xero-connected invoice history in one customer login.