Another request for the EICR
The agent or homeowner cannot find the email, so you have to send it again.
Shared documents they can find
Upload the certificates from your usual software to the customer Files page.
Give customers a place to find their certificates
Keep EICRs, job photos and accepted quotes under one customer login. Agents and homeowners can find their paperwork without calling you, and you spend less time digging through old emails.
14 days free. No card needed.
Share certificate PDFs customers can find again later.
Send remedial quotes for online acceptance.
Collect site contacts, photos and PO numbers before a job.
Your logo and colours, from the login page to the customer portal.
electrician-example.portald.co.uk
EEPowered by PORTALD
Dashboard
Hello, Jordan
1 thing to do
Contract to reviewReview and accept Remedial works quote.
Files
EICR – 22 Mill Lane.pdf
Shared by Example Electrical1.2 MB | Uploaded 16 Oct 2026
Minor works certificate.pdf
Shared by Example Electrical284.6 KB | Uploaded 25 Sept 2026
Try this with your own documents
Try one request you normally send by email. 14 days free, no card needed.
Finish the job without the paper chase
Missing certificates and scattered approvals can keep a finished job on your to-do list.
Remedial work needs a clear yes
Photos, the quote and acceptance end up in separate messages.
Quotes accepted online
Send a PDF for acceptance. The record shows who agreed, when and which version.
Site details are spread around
Facilities, accounts and the site contact each send a different part of the picture.
One customer record
Add the relevant contacts and collect the site details on a form before you arrive.
Try it on the next certificate you share
Keep the tools you use for the electrical work. Move the customer paperwork into one place.
Add your logo
Your portal uses your logo and colours.
Add a customer
Choose someone who regularly needs copies of certificates.
Upload and invite
Share an EICR PDF, then invite the customer to find it in their portal.
Features for electricians
Other industries
Stop resending the same EICR
Give one customer access to their paperwork. Try it free for 14 days and see whether it saves you the next resend.
Start free trial
14 days free. No card needed. Solo is £25 + VAT/month if you subscribe.
Does PORTALD issue electrical certificates?
No. Create EICRs and other certificates in your usual software. PORTALD stores and shares the PDFs; it does not certify the work.
Can customers see invoices too?
Yes, when you connect Xero and link the customer. They can see amounts due and download PDFs, but they pay you outside PORTALD.
Can agents and homeowners use it?
Yes. Invite the right customer contacts and each gets a login. They can find the documents you share from a phone or computer.
Do I need a card, and what happens after 14 days?
No card needed. Try Solo free for 14 days, then subscribe for £25 + VAT/month if it works for you. Otherwise, customer access pauses and your setup stays saved. Solo covers up to 100 active customers.